A technician is troubleshooting a desktop computer that will not power on. After replacing the power supply, the technician tries to start the desktop, but it still fails to power on. Which of the following troubleshooting steps should the technician do NEXT?

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B. Re-establish theory of probable cause

Answer

A. Question users to determine if anything has changed

Answer

C. Escalate problem to upper management

Answer

D. Document replacement of power supply

A technician is troubleshooting a desktop computer that will not power on. After replacing the power supply, the technician tries to start the desktop, but it still fails to power on. Which of the…

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