CompTIA
JK0-019 · Question #498
A technician, Joe, visits a site that has reported a network down emergency. He immediately reboots the switches and the router since the network is down. Which of the following network…
The correct answer is A. Determine if anything has changed. See the full explanation below for the reasoning.
Question
A technician, Joe, visits a site that has reported a network down emergency. He immediately reboots the switches and the router since the network is down. Which of the following network troubleshooting methodology steps should Joe have performed FIRST?
Options
- ADetermine if anything has changed
- BOnce a theory is confirmed determine the next step is to resolve the problem
- CImplement the solution or escalate as necessary
- DQuestion the obvious
How the community answered
(21 responses)- A76% (16)
- B5% (1)
- C14% (3)
- D5% (1)
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