CompTIA
JK0-019 · Question #498
JK0-019 Question #498: Real Exam Question with Answer & Explanation
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Question
A technician, Joe, visits a site that has reported a network down emergency. He immediately reboots the switches and the router since the network is down. Which of the following network troubleshooting methodology steps should Joe have performed FIRST?
Options
- ADetermine if anything has changed
- BOnce a theory is confirmed determine the next step is to resolve the problem
- CImplement the solution or escalate as necessary
- DQuestion the obvious
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