CompTIA
JK0-019 · Question #468
JK0-019 Question #468: Real Exam Question with Answer & Explanation
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Question
A number of remote users have reported being unable to securely log on to the company's network. Upon speaking with some of the employees experiencing the issue, no changes were made to their configurations, usernames, or passwords. The technician establishes a theory that one of the VPN concentrators may be down. Which of the following should the technician do NEXT?
Options
- APlan to reboot the concentrator as the potential solution
- BEscalate the problem to management
- CContinue to speak to users, questioning if changes have been made
- DTest access to the concentrator to confirm the status
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