All users on a specific network segment report losing access to the wired network. During troubleshooting, the network administrator observes link lights on the workstations. When physically…

All users on a specific network segment report losing access to the wired network. During troubleshooting, the network administrator observes link lights on the workstations. When physically reviewing each switch, the network administrator changes the switch view settings to Activity and sees that all port lights remain solid green. Which of the following is MOST likely causing this issue?