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CompTIA

JK0-019 · Question #42

A technician is troubleshooting a computer that will not connect to the Internet. The PC is connected to the network. Which of the following tools should the technician use FIRST to understand the…

The correct answer is B. ipconfig. ipconfigis a commmand line utility available on all versions of Microsoft Windows starting with Windows NT. ipconfig is designed to be run from the Windows command prompt. This utility allows you to get the IP address information of a Windows computer. It also allows some…

Network troubleshooting

Question

A technician is troubleshooting a computer that will not connect to the Internet. The PC is connected to the network. Which of the following tools should the technician use FIRST to understand the NIC configuration?

Options

  • AProtocol analyzer
  • Bipconfig
  • Cnslookup
  • Dtracert

How the community answered

(22 responses)
  • A
    9% (2)
  • B
    73% (16)
  • C
    14% (3)
  • D
    5% (1)

Explanation

ipconfigis a commmand line utility available on all versions of Microsoft Windows starting with Windows NT. ipconfig is designed to be run from the Windows command prompt. This utility allows you to get the IP address information of a Windows computer. It also allows some control over active TCP/IP connections. ipconfig is an alternative to the older 'winipcfg' utility.

Topics

#ipconfig#NIC configuration#troubleshooting methodology#network diagnostics

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