CompTIA
JK0-019 · Question #400
A technician receives a work order that a user can no longer access any external websites. The user is the only one affected, but can still access websites by IP address. Which of the following is…
The correct answer is C. The workstation is configured with an incorrect IP address of the DNS server. See the full explanation below for the reasoning.
Question
A technician receives a work order that a user can no longer access any external websites. The user is the only one affected, but can still access websites by IP address. Which of the following is the MOST likely cause?
Options
- AThe workstation has been removed from the domain and needs to be re-added in directory services.
- BThe workstation is configured to use the IPv4 protocol instead of IPv6.
- CThe workstation is configured with an incorrect IP address of the DNS server.
- DThe workstation's DHCP IP address has expired and has assigned itself an APIPA address.
How the community answered
(43 responses)- A9% (4)
- B5% (2)
- C74% (32)
- D12% (5)
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