CompTIA
JK0-019 · Question #377
A network technician has determined a managed network switch has failed. The technician knows how to install a new switch, but not how to properly configure it. Which of the following…
The correct answer is A. Escalate the problem. See the full explanation below for the reasoning.
Question
A network technician has determined a managed network switch has failed. The technician knows how to install a new switch, but not how to properly configure it. Which of the following troubleshooting steps should the technician take NEXT?
Options
- AEscalate the problem
- BIdentify potential effects
- CTest the theory to determine cause
- DEstablish a plan of action to resolve the problem
How the community answered
(36 responses)- A72% (26)
- B8% (3)
- C3% (1)
- D17% (6)
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