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CompTIA

JK0-019 · Question #377

A network technician has determined a managed network switch has failed. The technician knows how to install a new switch, but not how to properly configure it. Which of the following…

The correct answer is A. Escalate the problem. See the full explanation below for the reasoning.

Question

A network technician has determined a managed network switch has failed. The technician knows how to install a new switch, but not how to properly configure it. Which of the following troubleshooting steps should the technician take NEXT?

Options

  • AEscalate the problem
  • BIdentify potential effects
  • CTest the theory to determine cause
  • DEstablish a plan of action to resolve the problem

How the community answered

(36 responses)
  • A
    72% (26)
  • B
    8% (3)
  • C
    3% (1)
  • D
    17% (6)

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Full JK0-019 Practice