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CompTIA

JK0-019 · Question #315

A user calls the helpdesk to report not being able to access network resources over the company's Wi-Fi connection. During information gathering, the user mentions that the wireless network their…

The correct answer is A. SSID mismatch. See the full explanation below for the reasoning.

Question

A user calls the helpdesk to report not being able to access network resources over the company's Wi-Fi connection. During information gathering, the user mentions that the wireless network their computer is signed into is not the same name as it had been previously. Which of the following is the underlying cause?

Options

  • ASSID mismatch
  • BIncorrect WPA key
  • CSignal bounce
  • DAntenna placement

How the community answered

(25 responses)
  • A
    80% (20)
  • B
    8% (2)
  • C
    4% (1)
  • D
    8% (2)

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