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CompTIA

JK0-019 · Question #248

Several users from the finance department report that they are able to access the Internet, but unable to connect to their financial applications. The network technician is unable to ping the…

The correct answer is C. Improper VLAN assignment. Finance Server is placed in same VLAN which is assigned to finance users if they are able to access internet that's means connectivity to switch is good, so we have to check the VLAN assigned to users.

Network troubleshooting

Question

Several users from the finance department report that they are able to access the Internet, but unable to connect to their financial applications. The network technician is unable to ping the finance server. The technician decides to check the switch and determines that Internet access is working. Which of the following is a possible cause of the access issues?

Options

  • AFaulty cable
  • BRemote management disabled
  • CImproper VLAN assignment
  • DMismatched duplex

How the community answered

(37 responses)
  • A
    8% (3)
  • B
    5% (2)
  • C
    84% (31)
  • D
    3% (1)

Explanation

Finance Server is placed in same VLAN which is assigned to finance users if they are able to access internet that's means connectivity to switch is good, so we have to check the VLAN assigned to users.

Topics

#VLAN#connectivity troubleshooting#switch configuration#network segmentation

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