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ITSM20F · Question #23
Which of the aspects listed below is included in ISO/IEC 20000?
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Technology and architecture
Question
Which of the aspects listed below is included in ISO/IEC 20000?
Options
- Acustomer communication
- Bemployee motivation
- Csocial responsibility
- Dstandard products
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Topics
#ISO/IEC 20000#service management standards#customer communication#compliance