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ITILF2011 · Question #232

Which of the following statements describes the objectives of service asset and configuration management? 1. To identify, control, report and verify service assets and configuration items (CIs) 2…

The correct answer is A. 1 and 2 only. asset/ITIL_guide%20to%20SA%20and%20CM%20management%20pdf (see 'The purpose and objectives of service asset and configuration management; first and second bullet)

Service Asset and Configuration Management

Question

Which of the following statements describes the objectives of service asset and configuration management? 1. To identify, control, report and verify service assets and configuration items (CIs) 2. To account for, manage and protect the integrity of service assets and configuration items 3. To establish and maintain an accurate and complete configuration management system 4. To document all security controls together with their operation and maintenance

Options

  • A1 and 2 only
  • B1, 2, and 3 only
  • C1, 3 and 4 only
  • DAll of the above

How the community answered

(52 responses)
  • A
    73% (38)
  • B
    2% (1)
  • C
    8% (4)
  • D
    17% (9)

Explanation

asset/ITIL_guide%20to%20SA%20and%20CM%20management%20pdf (see 'The purpose and objectives of service asset and configuration management; first and second bullet)

Topics

#SACM#service assets#configuration items#CMS

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