Your organization has an office with space for 25 workstations. These workstations are all fully equipped and in use. Due to a reorganization 10 extra workstations are added, 5 of which are used for…

Question

Options

• AObtain an extra office and set up 10 workstations. You would therefore have spare equipment that can
• BObtain an extra office and set up 10 workstations. Ensure that there are security personnel both in the
• CObtain an extra office and connect all 10 new workstations to an emergency power supply and UPS
• DObtain an extra office and provide a UPS (Uninterruptible Power Supply) for the five most important

• A
  4% (1)
• B
  8% (2)
• C
  71% (17)
• D
  17% (4)

Explanation

Option C is correct because the core requirement - 5 workstations must always be available, with 5 more running 24/7 for a call centre - is fundamentally a power continuity problem. Connecting all 10 new workstations to both an emergency power supply (e.g., generator) and a UPS (battery buffer) protects against both brief power fluctuations and extended outages, ensuring uninterrupted operation.

Why the distractors fail:

• A is wrong because having spare/replacement equipment addresses recovery after failure, not prevention of downtime - swapping hardware takes time and violates the "always available" requirement.
• B is wrong because security personnel control physical access, which is irrelevant to keeping workstations powered and operational around the clock.
• D is tempting but insufficient: covering only the 5 "most important" workstations with just a UPS ignores the 5 call-centre stations and omits emergency power for extended outages.

Memory tip: When a question says workstations must be available "always" or "24/7," map that immediately to power continuity - UPS handles short interruptions, emergency power handles long ones. If both are present in an answer, that answer is almost certainly correct.

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