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BCS-ISEB

ISEB-BA1 · Question #66

An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

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Question

An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

Options

  • AActivity sampling.
  • BProtocol analysis.
  • CDocument analysis
  • DStructured observation.

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