BCS-ISEB
ISEB-BA1 · Question #115
A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?
The correct answer is D. As a Service activity. See the full explanation below for the reasoning.
Question
A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?
Options
- AAs an Inbound Logistics activity,
- BAs a Sales and Marketing activity.
- CAs a Technology Development activity.
- DAs a Service activity.
How the community answered
(38 responses)- A5% (2)
- B16% (6)
- C3% (1)
- D76% (29)
Community Discussion
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