Six_Sigma
ICBB · Question #46
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.
The correct answer is B. Returns. You've hit your session limit · resets 5:20pm (America/New_York)
Question
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.
Options
- ALost Customer Loyalty
- BReturns
- CTime Value of Money
- DLate Delivery
How the community answered
(38 responses)- A16% (6)
- B76% (29)
- C5% (2)
- D3% (1)
Explanation
You've hit your session limit · resets 5:20pm (America/New_York)
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