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Six_Sigma

ICBB · Question #46

Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.

The correct answer is B. Returns. You've hit your session limit · resets 5:20pm (America/New_York)

Question

Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.

Options

  • ALost Customer Loyalty
  • BReturns
  • CTime Value of Money
  • DLate Delivery

How the community answered

(38 responses)
  • A
    16% (6)
  • B
    76% (29)
  • C
    5% (2)
  • D
    3% (1)

Explanation

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