Six_Sigma

ICBB · Question #343

Quick response to customer complaints is an example of ______________.

The correct answer is A. External failure costs. You've hit your session limit · resets 5:20pm (America/New_York)

Question

Quick response to customer complaints is an example of ______________.

Options

AExternal failure costs
BAppraisal costs
CInternal failure costs
DPreventive costs

How the community answered

(58 responses)

A
81% (47)
B
10% (6)
C
3% (2)
D
5% (3)

Explanation

You've hit your session limit · resets 5:20pm (America/New_York)

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