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Six_Sigma

ICBB · Question #108

Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?

The correct answer is C. Returns. You've hit your session limit · resets 5:20pm (America/New_York)

Question

Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. Which of these items is a Visible Cost?

Options

  • ALost Customer Loyalty
  • BTime Value of Money
  • CReturns
  • DLate Delivery

How the community answered

(48 responses)
  • A
    6% (3)
  • B
    13% (6)
  • C
    79% (38)
  • D
    2% (1)

Explanation

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