HPE7-A01 · Question #130
A user reports that they cannot connect to the network. Which command should be used first to check connectivity?
The correct answer is B. ping <destination>. ping is the correct first step because it directly tests basic IP connectivity by sending ICMP echo requests to a destination and reporting success or failure - it immediately confirms whether the network path is reachable. show running-config (A) only displays device…
Question
A user reports that they cannot connect to the network. Which command should be used first to check connectivity?
Options
- Ashow running-config
- Bping <destination>
- Ctraceroute <destination>
- Dnetstat -an
How the community answered
(52 responses)- B94% (49)
- C2% (1)
- D4% (2)
Explanation
ping is the correct first step because it directly tests basic IP connectivity by sending ICMP echo requests to a destination and reporting success or failure - it immediately confirms whether the network path is reachable. show running-config (A) only displays device configuration and tells you nothing about live connectivity. traceroute (C) is useful for diagnosing where a connection fails, but it's a follow-up tool used after ping confirms there is a problem. netstat -an (D) shows active connections and listening ports on the local machine, which is irrelevant when the issue is basic reachability.
Memory tip: Think of troubleshooting as a funnel - start broad and simple. ping answers "can I reach anything?" before you ask "where does it break?" (traceroute) or "what's configured?" (show running-config). Ping first, dig deeper second.
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