HP
HPE2-E69 · Question #13
HPE2-E69 Question #13: Real Exam Question with Answer & Explanation
The correct answer is C. The customer needs coverage outside normal business hours.. See the full explanation below for the reasoning.
Question
A customer tells you their company does not need services because the product warranty will provide sufficient protection. How can you explain why the warranty is not sufficient?
Options
- AThe customer must prove that they did not cause the problem by misconfiguring the product.
- BThe customer needs replacement of defective parts.
- CThe customer needs coverage outside normal business hours.
- DThe customer is responsible for paying shipping costs for replacement parts.
Community Discussion
No community discussion yet for this question.