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HPE0-V26 · Question #32

An HPE ProLiant DL380 Gen10 Plus server had a power supply issue, and it failed to alert the customer and create a case With HPE support. What additional step is required to activate this feature?

The correct answer is C. Connect the server to an HPE Remote Support Host Server. This is because HPE Remote Support is a service that provides proactive and reactive support for HPE servers, storage, and networking products. It enables automatic fault detection and diagnosis, remote troubleshooting, and case creation and management. To use this service, the…

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Question

An HPE ProLiant DL380 Gen10 Plus server had a power supply issue, and it failed to alert the customer and create a case With HPE support. What additional step is required to activate this feature?

Options

  • AAdd the server to the existing ILO 5 Federation
  • BApply the ILO 5 Advanced License
  • CConnect the server to an HPE Remote Support Host Server
  • DEnable the Remote Console within iLO 5

How the community answered

(48 responses)
  • A
    13% (6)
  • B
    4% (2)
  • C
    75% (36)
  • D
    8% (4)

Explanation

This is because HPE Remote Support is a service that provides proactive and reactive support for HPE servers, storage, and networking products. It enables automatic fault detection and diagnosis, remote troubleshooting, and case creation and management. To use this service, the server must be connected to an HPE Remote Support Host Server, which is a server that runs the HPE Remote Support software and communicates with the HPE Support Center

Topics

#iLO 5#HPE Remote Support#automatic case creation#ProLiant management

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