Your customer is using HPE InfoSight in their environment containing ProLiant and MSA systems. Which product supports automatic case creation through InfoSight?

Question

Options

• AMSA 2062
• BMSA 2040
• CProLiant DL560 Gen10
• DProLiant DL120 G7

• A
  2% (1)
• B
  2% (1)
• C
  91% (59)
• D
  6% (4)

Explanation

ProLiant Gen10 servers like the DL560 Gen10 are the specific HPE platform that integrates with InfoSight to enable automatic support case creation - when InfoSight's AI detects a hardware anomaly, it can autonomously open an HPE support ticket without human intervention. This capability relies on the Active Health System (AHS) telemetry built into Gen10 hardware and the deeper InfoSight integration introduced with that generation.

Why the distractors are wrong:

• MSA 2062 and MSA 2040 (A & B): While InfoSight does support MSA storage arrays for predictive analytics and health monitoring, MSA arrays do not support the automatic case creation feature - that capability is exclusive to the ProLiant server integration.
• ProLiant DL120 G7 (D): The G7 is a legacy generation (Generation 7) that predates the InfoSight integration required for automatic case creation. Only Gen10 and later ProLiant servers have this capability.

Memory tip: Think "Gen10 = Go" - Gen10 is when HPE "went" fully autonomous with InfoSight case creation. If the answer mentions an MSA (storage) or an old-generation server (G7, G8, G9), it's a distractor. Only a current-gen ProLiant (Gen10+) "phones home" automatically.

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