Your customer has an HPE Synergy frame equipped with a D3940 Storage Module. Each of the compute nodes has the appropriate storage controller installed and two 12Gb SAS switches installed in the…

Question

Options

• AIf the SAS logical interconnect is a part of the logical enclosure and has a healthy state.
• BIf the D3940 module is imported in a managed state that allows volume provisioning.
• CIf there is at least one iSCSI network configured that will provide access to the module.
• DIf the D3940 storage module is properly licensed through the HPE OneView interface.

• A
  81% (30)
• B
  11% (4)
• C
  5% (2)
• D
  3% (1)

Explanation

Option A is correct because the 12Gb SAS switches in the first fabric form the SAS Logical Interconnect, and this interconnect must be part of the logical enclosure and in a healthy state before any storage traffic can flow between compute nodes and the D3940. If the logical interconnect is missing from the logical enclosure or shows a degraded/error state, all downstream storage access fails - making it the logical first check.

Why the distractors are wrong:

• B is a valid step later in troubleshooting, but the D3940's managed state only matters after confirming the SAS fabric itself is functional.
• C is incorrect because the D3940 uses SAS, not iSCSI - iSCSI networks are irrelevant to this architecture entirely.
• D is a red herring; HPE OneView licensing does not gate access to the D3940 storage module, so licensing would not cause this symptom.

Memory tip: Think "bottom-up troubleshooting" - the SAS switches are the physical/fabric layer. If the fabric (logical interconnect) is broken, nothing above it works. Always verify the interconnect health before chasing storage or software issues.

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