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HPE0-S54 · Question #6

During a presentation on Synergy fabric technology, a customer states that they would not purchase Virtual Connect modules because they would be paying for Fibre Channel technology that they have no…

The correct answer is D. Inform the customer that native Fibre Channel support is provided through an optional. Option D is correct because native Fibre Channel (FC) support in HPE Synergy Virtual Connect is delivered through optional, separately purchasable components - customers who don't need FC simply don't buy those components and therefore don't pay for them. This directly refutes…

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Question

During a presentation on Synergy fabric technology, a customer states that they would not purchase Virtual Connect modules because they would be paying for Fibre Channel technology that they have no intention of using. How should you handle this objection?

Options

  • AExplain to the customer that the only Fibre Channel support is through FCoE and does not add to
  • BExplain to the customer that HPE does not pass on the cost of including Fibre Channel support to
  • CInform the customer that native Fibre Channel support is an optional, licensed feature.
  • DInform the customer that native Fibre Channel support is provided through an optional

How the community answered

(22 responses)
  • A
    5% (1)
  • B
    9% (2)
  • C
    14% (3)
  • D
    73% (16)

Explanation

Option D is correct because native Fibre Channel (FC) support in HPE Synergy Virtual Connect is delivered through optional, separately purchasable components - customers who don't need FC simply don't buy those components and therefore don't pay for them. This directly refutes the customer's concern: the base Virtual Connect module does not bundle FC costs into a mandatory purchase.

Why the distractors are wrong:

  • A is incorrect because it falsely claims FC support is only available via FCoE - native FC is indeed available, just optionally.
  • B is incorrect and misleading; claiming HPE "absorbs" the cost of FC is not accurate product positioning and doesn't reflect how Synergy licensing/pricing works.
  • C is close but wrong in a key way - calling FC a "licensed feature" implies the hardware is already present and only a software license is needed, which doesn't fully resolve the customer's cost objection and misstates the mechanism.

Memory tip: Think "Optional = Only pay if you want it." The customer fears being forced to pay for FC - the answer that says FC is optional hardware/module (D) is the one that directly kills that objection. C sounds similar but "licensed feature" ≠ "optional module."

Topics

#HPE Synergy#Virtual Connect#Fibre Channel#objection handling

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