A customer has seven HPE ProLiant servers. They need to reduce time to problem resolution. Which HPE service should you recommend?

Question

Options

• AInsight SW Ops and Performance Review
• BOneView Log Insight
• CInsight Remote Support Central Connect
• DInsight Online Direct Connect

• C
  5% (1)
• D
  95% (20)

Explanation

Insight Online Direct Connect (D) is correct because it enables HPE ProLiant servers to connect directly to HPE's support infrastructure without requiring any intermediary hardware, allowing HPE to proactively monitor hardware, automatically detect failures, and open support cases - dramatically reducing time to resolution. With only seven servers, Direct Connect is the right fit since it requires no local Central Management Server (CMS).

Option C (Central Connect) is wrong because it requires a dedicated CMS device on-premises to act as a hub between the servers and HPE - that's overhead justified only for larger environments, not seven servers. Option A (Insight SW Ops and Performance Review) is a consulting/advisory service for reviewing software performance, not a proactive hardware support tool. Option B (OneView Log Insight) relates to log analytics, not automated remote support case generation.

Memory tip: Think of the word "Direct" - seven servers can talk directly to HPE with no middleman. If you had hundreds of servers, you'd need a Central hub to manage the traffic. Direct = small/simple; Central = large/complex.

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