HP
HP5-T01D · Question #16
A customer is experiencing a pre-failure alarm of the battery on a UPS that is almost one year old. Which statement is correct?
The correct answer is C. The battery is considered a consumable item and is excluded from the warranty or Care Pack. See the full explanation below for the reasoning.
Question
A customer is experiencing a pre-failure alarm of the battery on a UPS that is almost one year old. Which statement is correct?
Options
- AThe battery replacement is included in the warranty
- BThe customer must contact the manufacturer of the battery for replacement.
- CThe battery is considered a consumable item and is excluded from the warranty or Care Pack.
- DThe battery can be replaced only if the appropriate Care Pack for the UPS has been purchased
How the community answered
(63 responses)- A6% (4)
- B3% (2)
- C73% (46)
- D17% (11)
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