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HP2-Z27 · Question #13

What is the primary purpose of customer segmentation?

The correct answer is D. to subdivide customers into similar groups so that a salesperson can identify customer needs. See the full explanation below for the reasoning.

Question

What is the primary purpose of customer segmentation?

Options

  • Ato determine if a customer is in the starting out, business expansion, or building momentum stage
  • Bto classify customers based solely on business type so the salesperson can present predefined
  • Cto categorize the customer's network needs into data center, branch, and campus segments
  • Dto subdivide customers into similar groups so that a salesperson can identify customer needs

How the community answered

(26 responses)
  • A
    8% (2)
  • B
    4% (1)
  • C
    12% (3)
  • D
    77% (20)

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Full HP2-Z27 Practice