HP
HP2-Z27 · Question #13
What is the primary purpose of customer segmentation?
The correct answer is D. to subdivide customers into similar groups so that a salesperson can identify customer needs. See the full explanation below for the reasoning.
Question
What is the primary purpose of customer segmentation?
Options
- Ato determine if a customer is in the starting out, business expansion, or building momentum stage
- Bto classify customers based solely on business type so the salesperson can present predefined
- Cto categorize the customer's network needs into data center, branch, and campus segments
- Dto subdivide customers into similar groups so that a salesperson can identify customer needs
How the community answered
(26 responses)- A8% (2)
- B4% (1)
- C12% (3)
- D77% (20)
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