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HP2-T26 · Question #29

A customer is experiencing drive encryption issues with a BL490c Server Blade running Microsoft Windows Server. The Trusted Platform Module (TPM) is suspected as the cause. What must be done to…

The correct answer is B. BitLocker must be disabled. E. The TPM and system board must be replaced at the same time. See the full explanation below for the reasoning.

Question

A customer is experiencing drive encryption issues with a BL490c Server Blade running Microsoft Windows Server. The Trusted Platform Module (TPM) is suspected as the cause. What must be done to replace the TPM? (Select two.)

Options

  • AThe TPM must be cleared.
  • BBitLocker must be disabled.
  • CThe TPM Visibility option must be set to hide so it is not visible to the OS.
  • DThe TPM must be replaced, as it is a customer installable option.
  • EThe TPM and system board must be replaced at the same time.

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    81% (25)
  • C
    10% (3)
  • D
    6% (2)

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