HP
HP2-T26 · Question #181
A customer is experiencing a pre-failure alarm of the UPS Battery on a UPS that is almost one year old. Which statement is correct?
The correct answer is D. The battery is considered a consumable item and excluded from the warranty or Care Pack. See the full explanation below for the reasoning.
Question
A customer is experiencing a pre-failure alarm of the UPS Battery on a UPS that is almost one year old. Which statement is correct?
Options
- AThe battery replacement is included in the warranty.
- BThe customer must contact the manufacturer of the battery for replacement.
- CThe battery can be replaced only if the appropriate Care Pack for the UPS has been purchased.
- DThe battery is considered a consumable item and excluded from the warranty or Care Pack.
How the community answered
(60 responses)- A5% (3)
- B2% (1)
- C10% (6)
- D83% (50)
Community Discussion
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