HP
HP2-T23 · Question #6
Which statements are correct about the HP Customer Self Repair (CSR) program?
The correct answer is A. A travel and labor charge applies when customersrequest HP to replace parts. ue&docname=c03041442
Common IT Terminology, Standards, and Best Practices
Question
Which statements are correct about the HP Customer Self Repair (CSR) program?
Options
- AA travel and labor charge applies when customersrequest HP to replace parts.
- BA travel and labor charge does not apply when customers decline to replace a mandatory CSR
- CA travel and labor charge does not apply when customers decline to replace an optional CSR part.
- DA travel and labor charge applies when customers decline to replace an optional CSR part.
How the community answered
(28 responses)- A71% (20)
- B18% (5)
- C4% (1)
- D7% (2)
Explanation
ue&docname=c03041442
Topics
#CSR program#HP support policy#self repair#labor charges
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