HP
HP2-K40 · Question #42
You are in a discussion with a customer who has previously met with a storage competitor and was provided with a certain amount of fear, uncertainty, and doubt (FUD). The customer is uncertain how…
The correct answer is C. Ask about their concerns arising from FUD and address the specifics. See the full explanation below for the reasoning.
Question
You are in a discussion with a customer who has previously met with a storage competitor and was provided with a certain amount of fear, uncertainty, and doubt (FUD). The customer is uncertain how to proceed. How should you respond?
Options
- ARequest proof of any FUD statements.
- BInform the customer that it is not HP practice to use FUD to critique other vendors' technology.
- CAsk about their concerns arising from FUD and address the specifics.
- DPropose HP's strength and do not respond to any FUD.
How the community answered
(37 responses)- A3% (1)
- B5% (2)
- C84% (31)
- D8% (3)
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