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HP2-H32 · Question #106

During discovery and assessment when should you ask closed ended questions?

The correct answer is D. when you want to Identify clarify, and qualify the opportunity. See the full explanation below for the reasoning.

Question

During discovery and assessment when should you ask closed ended questions?

Options

  • Awhen you want agreement from the customer
  • Bwhen you want to Begin to recommend services
  • Cwhen you want to understand the customer s needs
  • Dwhen you want to Identify clarify, and qualify the opportunity

How the community answered

(40 responses)
  • A
    3% (1)
  • B
    10% (4)
  • C
    15% (6)
  • D
    73% (29)

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