Which service descriptions are true of HP's self-repair service? (Select two.)

Question

Options

• AHP provides remote diagnosis, remote remedy, and shipping of necessary repair parts to the customer.
• BThe customer can choose to install the replacement parts and return the defective parts to HP, or the
• CHP provides remote diagnosis, picks-up the product for repair, and returns the product to the customer
• DHP pays for all parts and shipping.
• EHP pays for shipping the replacement parts, and the customer pays for return shipping of unused and

• A
  71% (15)
• B
  19% (4)
• C
  5% (1)
• D
  5% (1)

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