HP
HP2-H27 · Question #13
What is the correct order of steps in the HP six-step troubleshooting process?
The correct answer is A. Collect data, evaluate data, develop action plan, implement action plan, problem solved, and implement. point after 3 paragraphs on the page)
HP Services for Cloud and Converged Systems
Question
What is the correct order of steps in the HP six-step troubleshooting process?
Options
- ACollect data, evaluate data, develop action plan, implement action plan, problem solved, and implement
- BCollect data, evaluate data, implement preventative measures, develop action plan, implement action plan,
- CDevelop action plan, implement action plan, implement preventative measures, collect data, evaluate data,
- DDevelop action plan, implement action plan, collect data, evaluate data, problem solved, and implement
How the community answered
(63 responses)- A73% (46)
- B14% (9)
- C5% (3)
- D8% (5)
Explanation
point after 3 paragraphs on the page)
Topics
#troubleshooting process#six-step methodology#HP support process#problem resolution
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