HP
HP2-H08 · Question #40
A technician visiting a customer site finds spilled coffee on a malfunctioning HP notebook computer. The notebook has a standard warranty and requires new parts to complete the repair. How does this…
The correct answer is C. The warranty is unaffected if the customer has purchased accidental damage protection. See the full explanation below for the reasoning.
Question
A technician visiting a customer site finds spilled coffee on a malfunctioning HP notebook computer. The notebook has a standard warranty and requires new parts to complete the repair. How does this condition affect the warranty? (Select two)
Options
- AThis condition voids the standard warranty.
- BThe warranty covers this type of accidental damage protection.
- CThe warranty is unaffected if the customer has purchased accidental damage protection.
- DContamination issues void the warranty only for mouse devices and keyboards.
How the community answered
(42 responses)- A5% (2)
- B2% (1)
- C83% (35)
- D10% (4)
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