HP
HP2-E60 · Question #45
A company's data center has not had a major upgrade in several years. The current management infrastructure satisfies most business requirements, but does not meet some service level agreements…
The correct answer is D. Work with the customer to identify the SLA requirements. See the full explanation below for the reasoning.
Question
A company's data center has not had a major upgrade in several years. The current management infrastructure satisfies most business requirements, but does not meet some service level agreements (SLAs). How should you address this sales opportunity?
Options
- AInvite key executives to join the discussion, in order to influence the decision.
- BHelp the customer identify gaps in the current management infrastructure.
- CAsk the largest stakeholder to explain the solution to the IT department.
- DWork with the customer to identify the SLA requirements.
How the community answered
(22 responses)- A9% (2)
- B14% (3)
- C5% (1)
- D73% (16)
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