HP
HP2-B25 · Question #71
A technician can fix paper jams. Preventing them is the responsibility of the users. What is the technician's prevention role? (Select two.)
The correct answer is B. bringing the cause of a jam to the customer's attention and instructing the customer on how to D. telling the customer that noncompliance with media specification guidelines can void the warranty. See the full explanation below for the reasoning.
Question
A technician can fix paper jams. Preventing them is the responsibility of the users. What is the technician's prevention role? (Select two.)
Options
- Afixing the jam and leaving the site as soon as possible so as not to disturb the customer's
- Bbringing the cause of a jam to the customer's attention and instructing the customer on how to
- Censuring that the customer understands that jams are unavoidable and to call if it happens again
- Dtelling the customer that noncompliance with media specification guidelines can void the warranty
How the community answered
(17 responses)- A6% (1)
- B82% (14)
- C12% (2)
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