HP
HP2-B25 · Question #48
A customer needs assistance performing printer roller maintenance. What should you do?
The correct answer is A. Consult the User Guide for the specific procedure for each type of device and guide the customer. See the full explanation below for the reasoning.
Question
A customer needs assistance performing printer roller maintenance. What should you do?
Options
- AConsult the User Guide for the specific procedure for each type of device and guide the customer
- BSchedule a service technician to help the customer if the customer is unsure of how properly
- CAsk the customer to complete the steps in the Show Me demonstration of the Paper Jam
- DConsult the Quick Reference Topic Library available at the end of the Roller Maintenance
How the community answered
(20 responses)- A85% (17)
- C10% (2)
- D5% (1)
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