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HP2-B25 · Question #33

HP2-B25 Question #33: Real Exam Question with Answer & Explanation

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Question

printer has stopped working and the 'Go', 'Ready' and 'Attention' lights are on steady. What would you do to identify the cause?

Options

  • AHave the customer installs the drivers and check their status.
  • BInform the customer that they will not be able to check the issue and help them schedule a tech to
  • CHave the customer installs the Toolbox to check the error.
  • DHave the customer press and hold the 'Go' and 'Job Cancel' buttons to check the secondary error

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