HP
HP2-B25 · Question #31
toner supplied with the printer is a counterfeit toner. They know this because there is no toner sealing tape to pull out from the toner cartridge. What would be your appropriate response?
The correct answer is C. Smart Cartridge technology is used in the HP LaserJet 9000 series print cartridge, and it does not. See the full explanation below for the reasoning.
Question
toner supplied with the printer is a counterfeit toner. They know this because there is no toner sealing tape to pull out from the toner cartridge. What would be your appropriate response?
Options
- AThe customer is right - the toner is counterfeit toner.
- BThe sealing tape may have been missed during manufacturing.
- CSmart Cartridge technology is used in the HP LaserJet 9000 series print cartridge, and it does not
- DThe customer might have a used toner cartridge.
How the community answered
(40 responses)- A5% (2)
- B15% (6)
- C73% (29)
- D8% (3)
Community Discussion
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