HP
HP2-B25 · Question #25
After installing new memory modules in a LaserJet printer you are receiving memory error messages in the control panel. What recommended course of action would you follow to troubleshoot this problem?
The correct answer is C. Verify that the memory modules are correct for this printer. See the full explanation below for the reasoning.
Question
After installing new memory modules in a LaserJet printer you are receiving memory error messages in the control panel. What recommended course of action would you follow to troubleshoot this problem?
Options
- AVerify you have configured the new memory size properly in configuration/setup.
- BEnsure the customer's software application has the proper drivers installed to support the new
- CVerify that the memory modules are correct for this printer.
- DTest for a faulty power source by moving the printer to another AC outlet.
How the community answered
(50 responses)- A6% (3)
- B8% (4)
- C84% (42)
- D2% (1)
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