HP
HP2-B25 · Question #21
You are unable to locate any physical paper jam. You suspect a sensor failure. What would you do next?
The correct answer is D. perform a sensor test to manually check the functionality of every sensor. See the full explanation below for the reasoning.
Question
You are unable to locate any physical paper jam. You suspect a sensor failure. What would you do next?
Options
- Aclean and align all the sensors in the printer
- Breplace the paper pick-up assembly
- Creplace the fuser assembly
- Dperform a sensor test to manually check the functionality of every sensor
How the community answered
(39 responses)- A3% (1)
- B13% (5)
- C8% (3)
- D77% (30)
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