HP
HP2-B25 · Question #100
HP2-B25 Question #100: Real Exam Question with Answer & Explanation
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Question
A customer reports having difficulty connecting to a printer using a USB cable. What is the first troubleshooting step you should ask the customer to perform?
Options
- AChange the port settings in the printer driver.
- BVerify that the printer appears in the Windows Device Manager.
- CConfirm that other computers on the network can print.
- DDisconnect and then reconnect the printer.
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