HP
HP2-B109 · Question #31
Before presenting a feature or advantage of a certain solution to a customer, what types of questions should you ask?
The correct answer is C. Questions that uncover or create the customer's business and IT needs. See the full explanation below for the reasoning.
Question
Before presenting a feature or advantage of a certain solution to a customer, what types of questions should you ask?
Options
- AQuestions that confirm the HP product they are seeking
- BQuestions that determine competitors that the customer is considering
- CQuestions that uncover or create the customer's business and IT needs
- DQuestions that establish the customer's attitude toward your proposals
How the community answered
(30 responses)- A3% (1)
- B3% (1)
- C83% (25)
- D10% (3)
Community Discussion
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