HP
HP0-Y45 · Question #75
Your customer wants to ensure that any network hardware problems can be resolved within one business day. You recommend the HP 6-Hour Call to Repair Care Pack. Which factor affects the HP response…
The correct answer is D. distance between the customer's office and the nearest HP office. See the full explanation below for the reasoning.
Question
Your customer wants to ensure that any network hardware problems can be resolved within one business day. You recommend the HP 6-Hour Call to Repair Care Pack. Which factor affects the HP response time?
Options
- Atype of hardware failure because only some hardware components are covered
- Btime of day because customers must report problems before 5 p.m. Mountain Time
- Cnetworking products used because some have limited coverage
- Ddistance between the customer's office and the nearest HP office
How the community answered
(19 responses)- A5% (1)
- C11% (2)
- D84% (16)
Community Discussion
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