What are information technology service Management (ITSM) frameworks, such as the Infrastructure Technology Infrastructure Library (ITILv3) and The Open Group Architecture Framework (TOGAF)?

Question

Options

• AThey are high level approaches that provide recommendations and best practices for IT design and
• BThey are Internet Engineering Task Force (IETF) standards that provide evolving guidelines and best
• CThey are industry-wide standards that provide guidelines for enterprise network design and management.
• DThey are Internet Engineering Task Force (IETF) standards that define proper network design.

• A
  78% (14)
• B
  6% (1)
• C
  6% (1)
• D
  11% (2)

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