An HP MSM solution that consists of an HP MSM 765 zl controller and controlled HP MSM APs provides guest services for a company. Guest connect to an access-controlled VSC and enter their credentials…

An HP MSM solution that consists of an HP MSM 765 zl controller and controlled HP MSM APs provides guest services for a company. Guest connect to an access-controlled VSC and enter their credentials in the controller's internal plan usage. The controller checks the guests' credentials against an account in its local database. The company has implemented new policies, which are enforced with the subscription policy shown in the exhibit. The next day at 9:12 am, a guest complains that they cannot access the network. The administrator checks the guest account and sees that its status is Blocked. How might the administrator address this issue?