Which support option would you recommend for an HP storeServ 7400 for customers with sensitive data?

Proactive Care with DMR is redundant and unnecessarily costly when the StoreServ 7400 uses self-encrypting drives that already render returned failed media unreadable.

HP Foundation Care is a reactive break-fix support model lacking the proactive health monitoring and escalation capabilities of Proactive Care, making it a weaker choice for a sensitive-data environment.

The HP StoreServ 7400 supports self-encrypting drives (SEDs), which cryptographically protect all stored data so that a failed drive returned to HP cannot be read without the encryption key. Because SED-based protection already addresses the sensitive data concern, the added cost of Defective Media Retention (DMR) is not justified. HP Proactive Care 4hr 24x7 still delivers the enterprise-grade proactive monitoring and rapid on-site response that sensitive-data environments require.

The 6-hour critical situation response time offered by HP 3Y 6hr CTR Proactive Care SVC is too slow for an enterprise storage array holding sensitive and business-critical data.