CompTIA
HIT-001 · Question #755
When proper protocols are followed, when is it appropriate to contact the software vendor for support related issues?
The correct answer is B. After all internal support resources have been involved. See the full explanation below for the reasoning.
Question
When proper protocols are followed, when is it appropriate to contact the software vendor for support related issues?
Options
- AWhen the problem presents itself
- BAfter all internal support resources have been involved
- CAfter logging the issue with the Helpdesk
- DAfter hospital administration has been alerted
How the community answered
(22 responses)- A5% (1)
- B77% (17)
- C5% (1)
- D14% (3)
Community Discussion
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