CompTIA
HIT-001 · Question #753
A technician is working on an issue at a hospital check-in station. The technician needs to explain what went wrong to the user with patients in the waiting area. How should this be handled?
The correct answer is D. Show the user what went wrong on the screen in generic terms. See the full explanation below for the reasoning.
Question
A technician is working on an issue at a hospital check-in station. The technician needs to explain what went wrong to the user with patients in the waiting area. How should this be handled?
Options
- AShow the user what went wrong by pulling up another health record of a person that is not in
- BShow the user what went wrong after business hours are over.
- CShow the user what went wrong by mapping out everything on a piece of paper.
- DShow the user what went wrong on the screen in generic terms.
How the community answered
(31 responses)- A6% (2)
- B19% (6)
- C3% (1)
- D71% (22)
Community Discussion
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