CompTIA
HIT-001 · Question #632
Which of the following details would be MOST useful when a technician calls in a ticket to be escalated?
The correct answer is B. MRN, location, IP address, end user's credentials, and the technician's credentials. See the full explanation below for the reasoning.
Question
Which of the following details would be MOST useful when a technician calls in a ticket to be escalated?
Options
- AThe model number of the wireless cart, manager's information, and unit
- BMRN, location, IP address, end user's credentials, and the technician's credentials
- CPatient's demographics, medical history, allergies, and patient ID
- DThe manager's badge number, telephone number, years working, and number of technicians at the
How the community answered
(49 responses)- A14% (7)
- B73% (36)
- C4% (2)
- D8% (4)
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